With the increasing popularity of Chuang Er Mei brand, the counterfeit Chuang Mei Mei multi effect repair mask has been found in the market recently, which seriously infringed the interests of the vast number of consumers. Here we call on consumers to purchase authentic products through official authorized channels. If you need to know, you can log in to the official website www.etrauer.com.cn
Inquire / or call the official customer service hotline: 400-888-3253.
In order to avoid being deceived by consumers, we hereby issue a guide to distinguish true from false. Please enter the following special page to check.
Recently, it has been found that there are bad merchants selling fake products with low price. The quality and composition are completely different from that of CHUANGMEI, which seriously damages the interests of consumers and affects its reputation. In order to avoid damage to the skin, please choose authentic channels to purchase. For products that have been purchased from other channels, please carefully screen and protect their own rights and interests!
Guide to distinguishing true from false
1、 [distinction between true and false]
1. Quality difference
Quality: Mask solution is only added with active collagen and water, so its texture is like water, without flavor and flavor. Mask paper is cotton texture, similar to pure cotton fabric.
Imitation: adding unknown components of liquid, the texture is thicker and the flavor is heavier. Mask paper is semitransparent, thinner and has a fiber sense.
2. Front of packing box
① Trademarks
Genuine: "t" type icon placement angle is relatively crooked;
Imitation: put it in a proper position.
② Color difference
Genuine: bright color, clear printing, the color of "trauemy" in the lower right corner is light gray;
Imitation: the color is gray, and the English font is dark.
3. Back of box
① Trademarks
Genuine: the first letter of the trademark is "R";
Imitation: the first letter of the trademark is "V".
② Color difference
Genuine: anti counterfeiting inquiry landing website part is gray background color, the color in the middle of the two-dimensional code is darker;
Imitation: the background color of the website is white, and the middle color of the QR code is lighter.
③防伪查询二维码进入页面不同
正品：在防伪标上扫描二维码直接进入“创尔美品牌”微信公众号；
仿品：在防伪标上扫描二维码直接进入仿造的“输防伪码的页面”。
2、 [anti counterfeiting inquiry]
Check the authenticity of special anti-counterfeiting code official website
2-step anti-counterfeiting, easy and convenient:
1. Scrape off the anti-counterfeiting label coating of the product packaging box to obtain the anti-counterfeiting code;
2. search for the "Chuer Mei brand" in WeChat, pay attention to the official account entry, click the "security query" in the menu bar, and enter the anti-counterfeiting code to query (as shown).
3、 [telephone inquiry]
If you have any questions, you can contact our online customer service at any time, or call our customer service hotline at 400-888-3253
Guarantee of authentic products and identify official channels
In order to protect the rights and interests of consumers and prevent the purchase of counterfeit and shoddy products, we hereby appeal to consumers to purchase authentic products through formal official authorized channels. The following are official channels:
CHUANGMEI official website www.etrauer.com.cn , tmall CHUANGMEI flagship store, Jingdong CHUANGMEI official flagship store, xiaohongshu CHUANGMEI official flagship store
We solemnly promise:
1. The products displayed in the official channel of CHUANGMEI are 100% of the original genuine products of CHUANGMEI, which ensures to provide you with safe products and shopping experience.
2. After you purchase goods in the official channel, our professional customer service team will wholeheartedly solve any problems and difficulties encountered in your shopping.
